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Terms & Conditions



1. TERMS OF DELIVERY
  All orders and offers are exclusively based on these terms and conditions. Any amendments and modifications require our written approval.
   
2. PRICES
  All prices stated include official Austrian VAT. of 20 % . For shipments within the European Union to officially registered merchants no tax is charged, provided a valid VAT-ID number is stated.
   
3. TERMS OF PAYMENT
 

€-Countries:

Payment in advance (no charges for the beneficiary) within 14 days from date of order, to our banking account with: Raiffeisenlandesbank Vienna, account no. 112.001.012 (bank code 32000) IBAN: AT66 3200 0001 1200 1012 BIC: RLNWATWW


All other countries:

Advanced payment with any major credit-card via 2checkout.com (easy, secure, no charges).

   
4. SHIPMENT
 

Immediately after receipt of payment, we shall dispatch the goods by registered mail and insure them adequately. Shipment and handling charges (€ 4.80) to be paid by the customer.

   
5. QUALITY
  The presentation of the gems on our homepage resembles the real product as can be technically achieved. This particularly applies to shape , colour, cut and clarity of the illustrations. However, the specific colour setting of the monitor, might result in a different appearance. All photographic illustrations have been enlarged. Please find the real measures in the detailed product description.
   
6. REFUND
  The ordered goods may be returned without stating any cause and within 14 days from date of receipt of delivery. The customer bears the resulting risk of transportation. If we receive all the goods in undamaged condition, we shall immediately refund the sales price. Customer claims for compensation are excluded.
   
7. PLACE OF PERFORMANCE AND COURT OF JURISDICTION
  The agreed place of performance is Vienna. Any disputes are subject to the exclusive jurisdiction of the Commercial Court at Vienna.

 

 

About us


carat-online.net

International Gemtrade

Heinz Schiendl
Pappelstr. 9-11
1140 Vienna/Austria
 
   
Internet: carat-online.net (english version)
carat-online.at, carat-online.de, carat-online.eu (german version)
Email: office@carat-online.net
Registration FN163194t, Commercial Court Vienna
VAT-No.: ATU 43271801
Managing Director: Heinz Schiendl
   

 


© carat-online 2002 - 2008